IATA Airlines Cabin Crew Training

This course will give you a sound foundation on all aspects of the profession. There will be many challenges along with the rewards of this profession and you will have the opportunity to explore both the aspects throughout the course. This course gives you a basic background on effective customer service, which is an essential skill to being a successful cabin crew. After completion of the course, the students definitely have an edge over others as they are well prepared to face challenges that are involved in their career as Cabin Crew.

How You Will Benefit from IATA Airline Cabin Crew Training

Become aware of the cabin crew profession, its origins and current practice
Describe the aircraft types and cabin crew functions
Learn how to manage passenger interactions in a variety of circumstances
Know about different types of emergency and safety procedures

IATA Airline Cabin Crew Training Designed for

This course is designed for
Entry-level cabin crew members
This course is a must for anybody starting a career or wanting to work as cabin crew.

IATA Airline Cabin Crew Training - Course Content

1. Introduction to the Aviation Industry
2. The Cabin Crew Profession
3. Landing the Job
4. Cabin Crew Lifestyle
5. Introduction to Aircraft and Aviation Familiarisation
6. Crew Member Coordination and Communication
7. Customer Service
8. Managing Passenger Interactions
9. Safety and Emergency Procedures
10. Medical Emergencies and Medical Training
11. Introduction to Dangerous Goods and Hazardous Materials
12. Aviation Security
13. Service Procedures

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